All products are listed in UK sizing, unless noted otherwise in the product description.

&#xA0; All products are listed in UK sizing, unless noted otherwise in the product description.

Are Numeris products offered in UK or US sizing?

We recommend taking your usual size that you take in other brands. As we do not currently offer ½ sizes, we suggest taking the size up, for example if you are an 8.5UK we suggest you take a 9 UK.

&#xA0; We recommend taking your usual size that you take in other brands. As we do not
currently offer &#xBD; sizes, we suggest taking the size up, for example if you are an 8.5UK we
suggest you take a 9 UK.

What size should I take?

Please reach out to a member of the customer service team to enquire about restocks and they will be able to advise. If your desired style is not restocking our team will be able to advise you on a pair similar to your desired product.

Please reach out to a member of the customer service team to enquire about restocks
and they will be able to advise. If your desired style is not restocking our team will be
able to advise you on a pair similar to your desired product.

My size isn’t available on the website. Will you restock?

Numeris

Sizing

How much is shipping?

How can I track my order status?

Why isn’t my order status updated when I log into my account?

Tracking shows my label has been created, but there’s no movement. Why is this?

My package says “delivered” but I never received it. What should I do?

My order was lost/stolen, what should I do?

Do you offer same day delivery?

Can I expedite my order?

Can I change the shipping address on my order?

What shipping methods do you offer?

Shipping and Tracking

When will my order ship?

Where do orders ship from?

I ordered multiple products, but received a tracking number that includes only some of the items. Where is the rest of my order?

I’m missing products from my order. What steps should I take to fix this?

My order was damaged or I suspect items were stolen. What steps should I take to fix this?

I placed two or more orders today. Can I combine them to save on shipping?

I’m buying a gift for someone. Am I able to send something to a different address than what’s listed as my billing address?

I accidentally entered the wrong address information at checkout, and now my package is being returned to the sender. How do I get my package resent to me?

Why can I not add my size to cart?

Order processing

I paid using Klarna. How will I be charged?

What payment methods does Numeris accept?

My account was charged, but I have not received an order confirmation email. Why is this happening?