Numeris

Please photograph the interior and exterior of your order.&#xA0;Email customer.service@numerisfootwear.com with your order number in the subject line, and attach all photos along with your inquiry.&#xA0;We will get back to you shortly with assistance. In some cases, a claim with the carrier
may be filed if packages were tampered with.&#xA0;Please note, you have up to 2 days after an
item is marked as delivered to report your damaged or missing package.&#xA0;

Please photograph the interior and exterior of your order. Email customer.service@numerisfootwear.com with your order number in the subject line, and attach all photos along with your inquiry. We will get back to you shortly with assistance. In some

My order was damaged or I suspect items were stolen. What steps should I take to fix this?

Order processing

How much is shipping?

How can I track my order status?

Why isn’t my order status updated when I log into my account?

Tracking shows my label has been created, but there’s no movement. Why is this?

My package says “delivered” but I never received it. What should I do?

My order was lost/stolen, what should I do?

Do you offer same day delivery?

Can I expedite my order?

Can I change the shipping address on my order?

What shipping methods do you offer?

Shipping and Tracking

When will my order ship?

Where do orders ship from?

I ordered multiple products, but received a tracking number that includes only some of the items. Where is the rest of my order?

I’m missing products from my order. What steps should I take to fix this?

I placed two or more orders today. Can I combine them to save on shipping?

I’m buying a gift for someone. Am I able to send something to a different address than what’s listed as my billing address?

I accidentally entered the wrong address information at checkout, and now my package is being returned to the sender. How do I get my package resent to me?

Why can I not add my size to cart?

I paid using Klarna. How will I be charged?

What payment methods does Numeris accept?

My account was charged, but I have not received an order confirmation email. Why is this happening?

My order was damaged or I suspect items were stolen. What steps should I take to fix this?Updated 10 months ago