Numeris

<p>UK orders are shipped using Royal Mail. International orders are shipped using, FedEx, DHL or UPS depending on where the order is shipped from, the destination that the order is going to and the service level that you selected for shipping during check out.</p>

UK orders are shipped using Royal Mail. International orders are shipped using, FedEx, DHL or UPS depending on where the order is shipped from, the destination that the order is going to and the service level that you selected for shipping during che

What shipping methods do you offer?

Shipping and Tracking

How much is shipping?

How can I track my order status?

Why isn’t my order status updated when I log into my account?

Tracking shows my label has been created, but there’s no movement. Why is this?

My package says “delivered” but I never received it. What should I do?

My order was lost/stolen, what should I do?

Do you offer same day delivery?

Can I expedite my order?

Can I change the shipping address on my order?

When will my order ship?

Where do orders ship from?

I ordered multiple products, but received a tracking number that includes only some of the items. Where is the rest of my order?

I’m missing products from my order. What steps should I take to fix this?

My order was damaged or I suspect items were stolen. What steps should I take to fix this?

I placed two or more orders today. Can I combine them to save on shipping?

I’m buying a gift for someone. Am I able to send something to a different address than what’s listed as my billing address?

I accidentally entered the wrong address information at checkout, and now my package is being returned to the sender. How do I get my package resent to me?

Why can I not add my size to cart?

Order processing

I paid using Klarna. How will I be charged?

What payment methods does Numeris accept?

My account was charged, but I have not received an order confirmation email. Why is this happening?

What shipping methods do you offer?Updated a year ago